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Terms of Service

Last updated: November 7, 2025

1. Agreement to Terms

By accessing and using CleaningDirectory.net, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using this platform.

2. Use of Platform

CleaningDirectory.net is a directory platform connecting users with commercial cleaning service providers. We do not employ or directly provide cleaning services. We act solely as an intermediary to facilitate connections between service seekers and service providers.

User Responsibilities

  • Provide accurate and truthful information when creating an account or submitting requests
  • Maintain the confidentiality of your account credentials
  • Use the platform only for lawful purposes
  • Not post false, misleading, or malicious content
  • Respect intellectual property rights

3. For Service Seekers (Quote Requests)

When you submit a quote request through CleaningDirectory.net, you acknowledge and agree that:

  • Your contact information and project details will be shared with relevant cleaning companies
  • You may be contacted by multiple service providers regarding your request
  • You are not obligated to hire any company that contacts you
  • All information provided is accurate and reflects a genuine interest in cleaning services
  • You will communicate directly with service providers regarding pricing, scheduling, and services
  • CleaningDirectory.net is not responsible for the quality, pricing, or performance of services provided
  • You will not use the platform for spam, solicitation, or any fraudulent purposes

4. For Business Listings

Automatic Listings and Public Data

Business listings on CleaningDirectory.net may be created automatically or added from publicly available business information, directories, and databases. Businesses may appear on our platform without prior notification. We aggregate information from various public sources to provide comprehensive directory services.

If your business appears on our platform and you wish to claim it, update information, or request removal, please contact us at info@cleaningdirectory.net.

Claiming a Listing

Business owners may claim and manage their listings on CleaningDirectory.net. By claiming or submitting a listing, you represent and warrant that:

  • You are authorized to represent the business and bind it to these terms
  • All information provided is accurate, current, and not misleading
  • You have all necessary licenses, permits, and insurance to operate your business
  • You will promptly update your listing if any information changes
  • You will respond to leads and inquiries in a timely and professional manner
  • You will not engage in any deceptive or fraudulent business practices
  • You will honor any commitments made to customers who find you through our platform
  • You understand that fake reviews or manipulation of ratings will result in listing removal

Consent to Commercial Communications

By claiming a listing, submitting a business, or maintaining a presence on CleaningDirectory.net, you expressly consent to receive commercial communications from us, including but not limited to:

  • Sales and marketing communications about our services and products
  • Information about SaaS products, subscription services, and software tools
  • Product offers, one-time purchases, and service upgrades
  • Partnership opportunities and business development proposals
  • Consulting services, training programs, and educational content
  • Platform updates, feature announcements, and industry insights
  • Promotional offers, discounts, and special programs

These communications may be delivered via email, phone, SMS/text message, in-app notifications, or other electronic means. You acknowledge that such communications are a reasonable commercial expectation of maintaining a business listing on a directory and marketing platform.

We reserve the right to verify business information and may request documentation to confirm licenses, insurance, or business credentials.

5. Lead Distribution and Communication

When you submit a quote request, your information may be distributed to multiple qualifying service providers. By submitting a request, you consent to receive communications from these providers via phone, email, or text message. You can opt out of further communications by contacting the provider directly or us at info@cleaningdirectory.net.

6. CAN-SPAM Compliance and Opt-Out Rights

We comply with the CAN-SPAM Act and applicable email marketing regulations. All commercial emails we send include:

  • Clear identification of the message as an advertisement (when applicable)
  • Our valid physical postal address
  • Clear and conspicuous explanation of how to opt out of future emails
  • Honest subject lines that accurately reflect the content

Opt-Out Rights: You may opt out of commercial communications at any time by:

  • Clicking the "unsubscribe" link in any marketing email
  • Replying "STOP" to SMS/text messages
  • Updating your communication preferences in your account settings
  • Contacting us directly at info@cleaningdirectory.net

We will process opt-out requests within 10 business days. Note that opting out of marketing communications will not affect transactional emails related to your account, listings, or service requests.

7. Reviews and Content

Users may submit reviews and other content. By submitting content, you grant CleaningDirectory.net a non-exclusive, royalty-free license to use, modify, and display your content on the platform.

We reserve the right to remove content that violates our policies, including content that is offensive, fraudulent, or infringes on rights of others.

8. Platform Rights and Modifications

CleaningDirectory.net reserves the right, at our sole discretion, to:

  • Modify, suspend, or discontinue any aspect of the platform at any time
  • Change pricing, fees, and subscription terms with 30 days' notice to active subscribers
  • Edit, remove, or relocate any business listing for quality, accuracy, or policy compliance
  • Introduce new features, products, or services, including paid upgrades
  • Modify the appearance, organization, or categorization of listings
  • Change search algorithms, ranking factors, and display methodologies
  • Add, remove, or modify categories, service types, and geographic coverage
  • Implement or modify advertising and promotional programs

Subscription and Payment Terms: If you purchase any paid services or subscriptions:

  • Subscriptions automatically renew unless cancelled before the renewal date
  • You authorize recurring charges to your payment method
  • Price changes will be communicated 30 days in advance
  • Refunds are provided at our discretion and according to our refund policy
  • You are responsible for maintaining valid payment information
  • Failure to pay may result in service suspension or listing removal

We will make reasonable efforts to notify users of material changes that significantly impact their listings or paid services.

9. User Responsibilities

As a user of CleaningDirectory.net, you are responsible for:

  • Maintaining the security and confidentiality of your account credentials
  • All activities that occur under your account
  • Ensuring all information you provide is accurate and up-to-date
  • Complying with all applicable local, state, and federal laws
  • Obtaining all necessary licenses, permits, and insurance for your business operations
  • Responding to customer inquiries and service requests in a professional manner
  • Honoring all commitments, quotes, and agreements made with customers
  • Not engaging in fraudulent, deceptive, or misleading practices
  • Not violating intellectual property rights of others
  • Not using the platform to spam, harass, or send unsolicited communications to consumers
  • Maintaining appropriate insurance coverage for your business activities
  • Promptly notifying us of any security breaches or unauthorized access to your account

10. Disclaimer of Warranties

CleaningDirectory.net is provided on an "as is" and "as available" basis. We make no warranties, expressed or implied, regarding:

  • The accuracy or reliability of information on the platform
  • The quality of services provided by listed businesses
  • Uninterrupted or error-free operation of the platform
  • Security of data transmission

11. Limitation of Liability

CleaningDirectory.net shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the platform or services obtained through the platform. This includes damages for loss of profits, data, or business opportunities.

We are not responsible for: (1) the conduct, quality, or performance of service providers; (2) disputes between service seekers and providers; (3) property damage or personal injury resulting from services; (4) failure of providers to respond to requests; (5) accuracy of information provided by users or businesses; (6) financial losses from business decisions made based on platform information; (7) interruptions in service or data loss; (8) third-party products or services offered through the platform; or (9) results achieved from using our platform or services.

Maximum Liability: In no event shall CleaningDirectory.net's total liability to you for all claims exceed the greater of $100 or the amount you paid us in the 12 months prior to the claim.

12. Indemnification

You agree to indemnify and hold harmless CleaningDirectory.net from any claims, damages, losses, or expenses arising from your use of the platform or violation of these terms.

13. Account Termination

We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent, abusive, or illegal activities.

14. Changes to Terms

We may modify these terms at any time. Continued use of the platform after changes constitutes acceptance of the modified terms. We will notify users of significant changes via email or platform notification.

15. Contact Information

For questions about these Terms of Service, please contact us at:

Email: info@cleaningdirectory.net
San Francisco, CA 94102